SAM Blog

A Simple-to-Use Platform for Social Media Workflows, Collaboration and Storytelling.

Recent Blog Posts

Case Study: Fulton County Schools
Posted
Case Study: Fulton County Schools
Fulton County Schools (FCS) is one of the oldest and largest school districts in Georgia, USA, with nearly 96,000 students and approximately 14,000 full-and part-time employees working across 106 schools, administrative and support buildings. It’s safe to say their Emergency Operations Center has...
Published at SAM Blog
Case Study: Aer Lingus
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Case Study: Aer Lingus
Having access to breaking information from SAM means that we keep on top of the various incidents and events that have the potential to impact on our service delivery, ensuring the smoothest possible outcomes for our guests.
Published at SAM Blog
NEW: AI Event Detection in Arabic
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NEW: AI Event Detection in Arabic
SAM AI now detects events from social media in Arabic. This means faster and more accurate results for our clients monitoring global events!
Published at SAM Blog
NEW: Multi-language AI Event Detection
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NEW: Multi-language AI Event Detection
SAM AI now detects events from Tweets in multiple languages. This means faster and more accurate results for our clients monitoring global events!
Published at SAM Blog
NEW FEATURE: Filter by the Sources You Trust
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Starting today you can now filter breaking information by three source categories; Official, News and Chatter.
Published at SAM Blog
Snap and SAM Partner to Break News Even Faster!
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We’re extremely excited to be partnering with Snap and be amongst the first to get our hands on the new Snap Kit API. Our real-time knowledge engine is able to detect and alert our users to breaking news that much faster and with an extremely valuable perspective, the eyewitness at the scene.
Published at SAM Blog
Using SAM’s Knowledge Engine to Detect Business Continuity Crises
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Using SAM’s Knowledge Engine to Detect Business Continuity Crises
Business continuity teams are under constant pressure to reduce the impact disruptions have on downtime - where one minute can cost upward of $14,000. SAM's Realtime Knowledge engine helps teams detect crises at their earliest moments, giving your team time when it's needed most.
Published at SAM Blog
Monitoring Conflict Zones Without Relying on the Wandering Media Focus
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Monitoring Conflict Zones Without Relying on the Wandering Media Focus
It’s increasingly difficult to monitor risk in conflict zones that are losing western media attention. Social media is a decentralised source of on the ground information - consistent despite shifting media focus.
Published at SAM Blog
Analyzing A Week of Catastrophic Aviation Failures
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The Real-Time Knowledge Engine has now been up and running for about a month and we’re starting to see some amazing progress in not only detecting events, but in understanding the entities involved in each incident. A great example of when this type of analysis becomes crucial is during the detec...
Published at SAM Blog
Using Our Real-Time Knowledge Engine to Alert on Earthquakes Faster Than Government Sources
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Two weeks ago, we unveiled the public beta of our real-time knowledge engine. Here is one example of how we help our users know what is happening, when it happens. At 14:03 GMT, on Saturday Feb. 17th, a 4.6 magnitude earthquake was registered 20 km northeast of Swansea, Wales, UK. The first publi...
Published at SAM Blog